Delivery & Return Terms – J & A Auto Sales

Delivery Terms

At J & A Auto Sales, we believe that the delivery of your classic car is just as important as the purchase itself. Every vehicle is transported with the highest level of care, using our own secure methods to guarantee safety, punctuality, and peace of mind. Whether you’re across town, across the country, or abroad, our delivery terms are designed to give you full confidence that your classic car will arrive exactly as expected — safe, sound, and ready to drive.

Right to Your Doorstep

Imagine this: your dream classic car, parked in your driveway, ready for you to take the wheel. At J & A Auto Sales, we turn that vision into a reality with effortless car delivery straight to your doorstep.

CAR DELIVER

Effortless delivery services for your dream vehicle at J & A Auto Sales. Experience a smooth journey from our showroom to your doorstep.
With a strong commitment to excellence, we go the extra mile to make the delivery process simple and convenient.

At J & A Auto Sales, we prioritize your convenience from start to finish. Our dedicated delivery services ensure that your dream vehicle arrives safely and hassle-free from our showroom straight to your home. Discover the easy and reliable delivery solutions that make J & A Auto Sales your trusted partner in automotive satisfaction.

DETAILS

Transport in Enclosed Trailers – We use enclosed trailers, specially designed for classic car transport. Your vehicle is fully protected throughout the journey — no exposure to rain, dust, or other external elements.

Nationwide Delivery, Direct from Our Collection – No matter where you are in the country, delivery is handled by us — no middlemen. The car leaves our garage and arrives safely at your doorstep.

Direct Communication – You’ll stay in touch with our team throughout the entire delivery process — no third parties, no confusion. We provide real-time updates on the delivery status.

Fair Rates, No Surprises – Delivery costs are transparent and based on distance. Contact us for a personalized quote.

Return Policy

At J & A Auto Sales, we take pride in transparency and customer satisfaction. Due to the unique and personalized nature of each vehicle sold, all sales are considered final.However, if a significant undisclosed issue arises prior to delivery, we will review the case individually to find a fair and reasonable solution.

Return Eligibility

A return request will only be considered under the following circumstances:

The delivered vehicle does not match the description (wrong model, significantly different specifications)
The vehicle has major defects that were not disclosed prior to sale
The transport caused significant damage and the insurance claim has not yet been activated

Return Procedure

To request a return of a vehicle, please follow these steps:

Contact us by phone or email to report the issue.
Provide the necessary information, including details about the defects found and photo evidence, if possible.
The vehicle must be returned within 7 calendar days from delivery.

Refunds

If the return of the vehicle is approved, we will provide a full refund of the purchase price, excluding shipping fees or any other associated costs. Refunds will be processed within 30 business days from the receipt of the returned vehicle.

Return Shipping Costs

The cost of returning the vehicle is the responsibility of the buyer, except in cases where the vehicle is returned due to a defect or discrepancy from the description.

(606) 446-1966

sales@jandaautosales.com

4047 E Shelbiana Rd, Pikeville, KY 41501